Write to support@serpsidekick.com. A person reads every message.

What to include

• The email address you signed in with.
• Which assistant you were using: ChatGPT, Claude, Codex, Cursor or another.
• What you asked, which tool answered, and roughly when. A copy of the reply is the fastest way to find the call.

Common fixes

• The assistant says it cannot reach SerpSidekick. Disconnect and reconnect it in your assistant's settings, then approve the sign-in again. Ask it to run account status: the reply names the account it is signed in as.
• Search Console shows no properties. Connect the Google account that has access to your site on your dashboard. A property only appears for an account that can see it in Search Console.
• A tool says you are out of credits. The Search Console tools stay free. The credit options are on the pricing section, and your balance and history are on your dashboard.
• A call failed. A failed call is never charged. The reply says why it failed and whether trying again will help.

Refunds and your data

Refunds work as the terms describe. To export or delete your account, see the privacy policy.